Privacy Policy

The privacy policy outlines how "Lifwel" uses and protects any information provided by users on its website.

"Lifwel" is committed to ensuring that your privacy is protected. Should we request certain information to identify you on your next visit, you can be assured that it will only be used in accordance with this privacy statement.

"Lifwel" may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any updates or changes.

What We Collect

We collect personally identifiable information (such as your name, email address, phone number, and other contact details) when you interact with Lifwel in any of the following ways:

• When you create an B2B account on our website
•  When you communicate with us through phone, email, chat, WhatsApp, or other customer support channels
• When you submit your details to participate in any contest, promotion, survey, or inquiry
• When you buy, register or participate in any of our B2B or B2C events, product demonstrations, or wellness programs

While you may browse certain sections of our website without creating an account, specific activities—such as placing an order, requesting bulk pricing, or accessing B2B services—require registration.

We also use your contact information to send you personalized offers, product recommendations, updates, and marketing communications based on your interests, browsing behavior, and past purchases.

When you visit our website, social media pages, we may automatically collect certain information about your device and usage patterns through technologies such as cookies, web server logs, IP tracking, and web beacons. This helps us analyze trends, improve our services, enhance user experience, and tailor content according to your preferences.

What We Do With the Information We Gather

We require this information primarily to provide better service by understanding your needs, along with the following purposes:

• Internal record keeping
• Improvement of our products and services
• To periodically send promotional emails about new products, special offers, or other updates that may interest you
• We may contact you by email or phone for customer support, order updates, and marketing purposes

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial safeguards to protect and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once accepted, cookies help analyze web traffic or notify you when you visit certain pages.

Cookies allow web applications to customize their operations according to your preferences by gathering and remembering information about your choices.

We use traffic log cookies to identify which pages are being visited. This helps us analyze website traffic and improve our website to better suit customer needs. This data is used for statistical analysis and then removed from the system.

Cookies help us provide a better website experience. A cookie does not give us access to your computer or any information other than what you choose to share.

You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings to decline them. However, declining cookies may limit certain website features.

Links to Other Websites

Our website may contain links that allow you to visit other websites of interest. However, once you leave our site, you should note that we do not have control over external websites.

Therefore, we cannot be responsible for the protection and privacy of any information you share while visiting such sites. These sites are not governed by this privacy statement.
You should review the privacy policy applicable to the external website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
• We may send you promotional information about third-party products or services only if you have expressed interest or provided consent.

You may request details of the personal information we hold about you. If you would like a copy of this information, please send us an email at:

📧 Email: contact@lifwel.com

If you believe any information we hold about you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any inaccuracies.